The New Face of Consumerism
These days, the purchase decision no longer revolves solely around logos or branding. Instead, the real story is often told on the back of the package — in the nutrition label, sustainability certifications, packaging materials, and product traceability. These elements have taken center stage because today's consumers demand more — and rightly so.
(infobae.com)
Beyond Products: Values Matter
A recent study — not strictly categorizing people as “millennials” or “Gen Z” — reveals that many under-40 consumers base their decisions not just on product performance, but on the brand's social and environmental commitments. Loyalty is now driven by purpose and integrity, not just quality or price.
People are not only asking for products that work — they expect companies to act in ways that are transparent, ethical, and real.
A Wake-Up Call for Businesses and Governments
This shift calls for responsibility at every level — from corporations to public authorities. Take Chile, for example: companies emitting over 25,000 tons of CO₂e are subject to a green tax, and producers must comply with the EPR (Extended Producer Responsibility) Law to manage their products’ full life cycle.
Such policies are expanding across Latin America, reshaping how we think about product design, energy use, waste management, and the carbon footprint of entire supply chains.
Consistency Is the New Currency
It’s no longer enough to say your brand is sustainable — you need to prove it. From large suppliers to small producers, everyone in the value chain must provide clear and trustworthy information that empowers conscious consumers.
Imagine if, alongside "high in sugar," your food label also said "high in CO₂ emissions." Would that change how you shop? Likely, yes.
The modern consumer wants to know: How do you treat your workers? Who are your suppliers? How much energy do you use? What happens to your waste? Sustainability is no longer a bonus — it’s an expectation.
It’s Not a Marketing Message — It’s a Structural Shift
To meet this new demand, businesses must look inward. They need to measure, evaluate, redesign, and manage their operations with rigor and honesty. This isn't about producing a glossy report or crafting a catchy slogan — it’s about building authentic relationships with consumers, communities, and collaborators.
In short: today’s consumer is more mature. And they’re reading the back of the label.
What do you think?
Are your buying habits becoming more conscious? What factors matter most to you when choosing a brand?
Let’s talk — leave your thoughts in the comments.
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